Terms of sale

SYNQRO TERMS OF SALE

Version as of October 20, 2026

These Terms of Sale govern paid subscriptions offered in the SYNQRO application by DEVPARTNER. They complement the Terms of Use and the Privacy Policy.

Article 1: Paid plans

SYNQRO offers the following paid plans:

• SYNQRO PRO: an individual subscription providing premium benefits, including ad removal where applicable, unlimited lives in "Game"-type methods, all reading fonts, and "My recordings" (recording or importing personal audio for the lines of your own texts, kept on the device and backed up within a 500 MB limit per account, never shared with a troupe; the backup is deleted 90 days after the subscription ends).
• SYNQRO TROUPE: a troupe subscription providing SYNQRO PRO benefits to covered members and access to collaborative Italian rehearsal.
• SYNQRO AMATEUR / BASIC: this plan is no longer sold to new subscribers. Existing subscribers keep access while their subscription remains active and valid.

Article 2: Prices

Current prices are as follows, including taxes:

• SYNQRO PRO: €2.49 per month, €12.99 for 6 months or €19.99 per year.
• SYNQRO TROUPE: from €9.99 per month, €49.99 for 6 months or €69.99 per year for 5 members.

The prices displayed in the application and on the Stripe payment page before confirmation prevail at the time of subscription. DEVPARTNER may change prices for new subscriptions or future renewals, in accordance with applicable rules and user information requirements.

Article 3: Payment

Payments are processed by Stripe. SYNQRO does not collect or store card numbers. A payment or subscription confirmation is sent by Stripe or SYNQRO depending on the purchase flow used.

Article 4: Free trials

SYNQRO may offer 7-day free trials of SYNQRO PRO or SYNQRO TROUPE. Each account, and each troupe for SYNQRO TROUPE, gets only one trial.

• Trial without a card, offered at the welcome step after sign-up, for SYNQRO PRO or SYNQRO TROUPE. It triggers no payment: when it ends, access ends unless the user voluntarily subscribes to a paid plan.
• Trial with a card, offered from the subscription pages. Nothing is charged during the trial, and a reminder is sent 3 days before it ends. Without cancellation before the end of the trial, the chosen subscription starts automatically: the first payment, whose date and amount are shown before confirmation, is then charged, and the subscription renews under Article 6. The trial can be cancelled at any time from Settings › My subscription (Stripe portal).

Article 5: Plan change

A SYNQRO PRO subscriber can switch to SYNQRO TROUPE from the Application. The remaining time of the SYNQRO PRO subscription is deducted pro rata and the difference is charged immediately by Stripe.

Article 6: Renewal and cancellation

Subscriptions renew automatically according to the selected period unless cancelled by the user before the end of the current period. The user cancels from Settings › My subscription, which opens the Stripe portal. Cancellation takes effect at the end of the already paid period. Premium benefits remain active until that date.

Article 7: Withdrawal and refund

When the user requests immediate access to the service after payment, the user acknowledges that service execution starts before the end of the statutory withdrawal period. Unless required by law, an already started period is not refundable.

Article 8: Support

For any question about a payment, subscription, or invoice, the user can contact SYNQRO at support@synqro.app.